• Five-Star Realtor "Best in Client Satisfaction" 2005-2015 Seattle Magazine!

Serena Heslop, Windermere

My Mission

As a special agent, my mission is to help you feel safe and well-tended as you make some of the most important decisions of your life, guiding you through the adventure of buying or selling a home with diligence, humor and respect.

How? I listen. And then I help you find the reasons you want what you want. If you’re a buyer, you don’t want to waste your time looking at a sweet little fixer when all you want is to turn the key. If you’re a seller, I’ll stop you from dyeing the dog to match the house. It won’t bring a penny more.

My partner – Windermere Real Estate – allows me to offer my clients top-notch marketing resources and support, and with nearly 20 years of experience as a real estate agent, I’ve seen it all. Let my experience be your guide as we navigate the surreal world of real estate together.

My Turf

I’ve worked all over the city but am especially familiar with south and central Seattle, where I’ve lived for more than 20 years, first in the Columbia City neighborhood and now in Mt. Baker.

Over the years, I’ve witnessed first-hand an incredible transformation of the area, thanks to a community of caring, engaged and enthusiastic neighbors, a growing business district and fun cultural events like the Rainier Valley Heritage Parade, Columbia City Farmers Market, BeatWalk music festival and much more.

My Philanthropic Commitment

I believe in giving back, and that’s why, at the end of each year, I give a percentage of my profits to local charities such as:

  • Rainier Valley Food Bank
  • Wellspring Family Services
  • Tenants Union
  • Homestead Community Land Trust
  • Feral Cat Spay & Neuter clinic
  • Pasado’s Safe Haven
  • Prison Pet Partnership Program

Visit my website for more information and subscribe to my Top Secret blog for regular real estate updates, a PDF of Serena’s List (my exclusive line-up of local contractors) and chance to win dinner at a local restaurant!

“Serena is knowledgeable, down-to-earth and easy to talk to. She’s also very good at making complicated transactions run smoothly.”—Aaron & Josh, Mt. Baker

“Serena has it all! She is a consummate professional who understands the market, dedicates herself to the specific needs of her clients, and works tirelessly to get you into the house of your dreams.” —Ericka, Seward Park

“Serena went above and beyond what we expected in a real estate agent, keeping us informed at every junction, right down to the signing at escrow. She is honest, genuine and knowledgeable, and I am so glad we used her.” —Josh & Jenn, Seward Park

“Serena’s willingness to go the extra mile helped me get the most bang for my buck. And the fact that she’s so wonderfully warm and personable—besides making her a special pleasure to work with—means that she has a lot of good contacts, which is another real asset.” —Karen, Mt. Baker

“Serena is a dynamite real estate agent. We were first time home buyers and she was fantastic at helping us through the process. She’s there to support you, has great intuition when it comes to the search, and is a master at the process which saves so much time and energy.”—Annie & Shawn, Columbia City

“Serena made the home buying experience fun. She doesn’t pressure; she encourages. She’s not a shark!” —Diane, Queen Anne

“Serena gave me the advice I needed to make a solid, sane decision and not just an emotional one. She’s savvy and knows the art of finesse. She charmed the sellers into accepting my offer even though another buyer had been courting them for months and was willing to pay a lot more. I chalk it up to her interpersonal skills—and that British accent!” —Erin, Rainier Beach

“Serena was great to work with. She was patient and understanding, devoted a great deal of time to us, and provided much needed humor.” —Isabel & Debra, Madison Valley

“In addition to having years of real estate experience, Serena is hysterically funny. Looking for housing can be a mundane chore, but Serena makes it an in-town road trip!” —Karen, Capitol Hill

“We love Serena’s personable style and candid advice. It really felt like having a friend, who also happened to be our real estate agent. We felt like her top priority. Also, she knows so many people in the neighborhood and always has a name to recommend for anything you need.” —Cass & Joe, Columbia City